Chief technologist - Inigo Surguy has 12 years experience working in software, web development, intranet creation, and knowledge management, in a variety of areas including publishing, healthcare, logistics, pharmaceuticals and energy research. He has extensive experience leading technical teams, developing software, and presenting to audiences. Inigo is particularly interested in knowledge management - both “hard” KM involving ontologies, metadata and the Semantic Web, and “soft” KM involving Communities of Practice, organizational storytelling, and knowledge sharing.
His technical skills include software architecture design and modelling; Java, J2EE and .NET development; web development; and a wide variety of XML-based technologies including XSLT, MS Office OpenXML, RDF, and OWL ontologies. Inigo has written chapters for the books “Practical XML for the Web”, “Content Management Systems” and “Practical Intranet Development” published by Glasshaus. He has presented at conferences including the World Wide Web Conference and the XML Summer School.
Client services director - Sam Herbert is an internet and intranet professional with 10 years experience in the digital arena. He formerly worked at Digitas as programme manager responsible for a production team of 50 people; ecommerce agency Tamar as Head of Production; and at Cancer Research UK, he was responsible for the team developing all of the fundraising and marketing websites of the UK’s largest charity. At PricewaterhouseCoopers, he developed and managed the UK intranet.
Sam’s roles have focused on project management, business process management and business analysis. He has led large scale projects for PricewaterhouseCoopers, GM, Cancer Research UK, Aberdeen Asset management, Endsleigh Insurance and Lloyds TSB. While at Cancer Research UK Sam sat on the Internet and Intranet steering committees.
At PricewaterhouseCoopers, Sam was the site manager for the award-winning UK KnowledgeCurve intranet and at Cancer Research UK he won two NMA website effectiveness awards.